
Return Policy
Mosque Build Return Policy
At www.mosquebuild.com, your satisfaction is our priority. The following terms are set to regulate the return process.
1. Return Conditions
Products can be returned within 14 days from the delivery date.
Returned items must be in their original packaging, unused, undamaged, and in resalable condition.
Customized, made-to-order, or personalized products are non-returnable.
Items that have been installed, assembled, or used are not eligible for return.
2. Return Process
To initiate a return, please contact us via email at info@mosquebuild.com or call us at +90 (your phone number).
Once your request is approved, we will provide the necessary shipping details.
Return shipping costs are the responsibility of the customer unless the item is faulty or defective.
3. Refund Process
Once the returned product is received and inspected, a refund will be issued to your original payment method within 7 business days.
Shipping fees are non-refundable unless the return is due to a product defect or our error.
